The survey revealed:
44% of installers don’t know where to go to get trained and only 27% say it’s easy to find a course near where they live
Just 18% of installers currently install heat pumps and only 6% are MCS certified
32% of installers are unaware of the government’s Boiler Upgrade Scheme in England and Wales (which offers discounts for homeowners switching to a heat pump if they use a certified installer)
Only 45% of installers say they are confident they know enough about heat pumps to explain their benefits to customers
Adam Foy, Managing Director of Energy Efficiency at City Plumbing, said: “This is a significant issue for everyone if we want to achieve net zero targets and it is one that we should be talking about urgently.
As an industry we need to make training more accessible. We should be there for installers who are interested in upskilling and encouraging others that doing so will be good for their business.
The underlying interest is there. Our survey also revealed that 49% of installers would consider becoming MCS certified if there was a course available locally. Moreover, when we asked installers if becoming certified would be good for their careers, 82% agreed.
It’s not possible to achieve government targets without trained installers, so now is the time to act.”