Selwood Housing Contract

City Plumbing's Trowbridge branch will primarily handle the Selwood Housing contract, with seven nearby branches available for support as needed.

To maintain Selwood Housing's essential inventory and van stock, the merchant has implemented an automated restocking system that utilises its Primary Distribution Hub, boasting 13,000 plumbing and heating products and offering daily deliveries across the UK.

Furthermore, Selwood Housing will benefit from City Plumbing's Spares Distribution Hub, which stocks 20,000 gas spare parts and offers overnight delivery to a designated drop box by 7am for orders placed before 5pm in-branch or 7pm through the hub's dedicated spares call center.

Richard Adams, Sales Director at Integrated Solutions at City Plumbing, remarked on the contract win: "The Social Housing Regulation Act mandates specific response times for hazards, particularly emergency repairs like boilers. This means housing providers like Selwood Housing require a dependable supply chain partner capable of providing what they and their residents need, precisely when they need it. Mobilisation and stock management played a pivotal role in securing this contract, and we are proud of our industry-leading infrastructure that enables us to deliver on this promise.

"Our logistical capabilities, coupled with our team's extensive sector experience and unwavering commitment to prioritising residents, make us the ideal partner for Selwood Housing."

A representative from Selwood Housing expressed their enthusiasm: "We are thrilled to partner with City Plumbing, who have proven to be both dependable and adaptable. This new contract will empower us to implement more streamlined systems and processes, monitor performance effectively, and ultimately provide cost-effective services to our customers."

Integrated Solutions, a division of City Plumbing within the Highbourne Group, specialises in providing repair and maintenance material supply chain solutions to the affordable housing sector.

Beyond its impressive track record of collaborating with housing associations on material delivery, Integrated Solutions maintains a resident-centric approach and actively partners with Stop Social Housing Stigma, a tenant-led campaign challenging negative perceptions of social housing residents.

Find out more about Integrated Solutions at City Plumbing.